Delivery Policy
We are pleased to offer delivery services to customers in Hong Kong and Macau. Our goal is to ensure a smooth and convenient delivery experience. Below, you will find detailed information on how to place an order, delivery times, charges, and more for each region.
Delivery to Hong Kong
How to Place an Order:
- Select Hong Kong as the delivery location during the checkout process.
Delivery Time:
- Deliveries are made within 7-14 days after the purchase date.
- Customers can choose their preferred delivery date during checkout.
Charges:
- Free shipping for orders of 6 bottles or totaling HKD 1800.
- For orders below HKD 1800, a delivery fee of HKD 100 will be applied.
Delivery Addresses:
- Residential, commercial, and hotel addresses.
- For hotel deliveries, please provide the guest’s name, booking number, and check-in date.
Delivery to Macau
How to Place an Order:
- Select Macau as the delivery location during the checkout process.
Delivery Time:
- Deliveries are made on the first or third Wednesday of each month.
- Customers can select delivery dates at least 7 days after the purchase date.
- Delivery is available between 9:00 AM and 7:00 PM.
Charges:
- Free shipping for orders totaling HKD 3600 or with 12 or more bottles.
- For orders below HKD 3600, a delivery fee of HKD 250 will be applied.
Important Note:
- Delivery service is not available for items with an alcohol content above 30%.
- Customs clearance and taxes are handled by us, so customers do not need to arrange these themselves.
Delivery Addresses:
- Residential, commercial, and hotel addresses.
- For hotel deliveries, please provide the guest’s name, booking number, and check-in date.
Contact Us
We aim to provide a smooth and convenient delivery experience for all our customers in Hong Kong and Macau. If you have any questions or need further assistance, please contact our customer support.